UNSENT
PRIVACY POLICY
UNSENT (“we”, “us”, “our”) operates on a principle of data minimization.

We collect only the information necessary to operate our website, fulfill orders, and comply with legal obligations. We do not use personal data to build behavioral profiles, predict individual traits, or infer emotional or psychological meaning.

This Privacy Policy explains what information is collected, how it is used, and the limited circumstances in which it is shared.



1. Information We Collect

a. Information You Provide
When you place an order or contact us, you provide information required to fulfill your request, including:
- Name
- Billing and shipping address
- Email address
- Order details
This information is collected solely for order processing, communication related to your purchase, and legal compliance.

b. Information Collected Automatically
When you visit our website, limited technical information is collected automatically, including:
- IP address
- Device and browser type
- Pages viewed and basic interactions
- Date and time of access

This information is used for:
- site functionality
- security and fraud prevention
- analytics related to performance and stability
We do not use this information to identify you personally beyond what is necessary for these purposes.

c. Cookies and Similar Technologies
Our website uses cookies that are essential to site operation, security, and basic analytics.
Cookies are used to:
- enable core functionality
- remember site preferences
- understand aggregated site usage

We do not use cookies for cross-site tracking, advertising profiling, or behavioral targeting.
You may control cookies through your browser settings. Disabling cookies may affect site functionality.



2. How We Use Personal Information
We use personal information strictly to:
- process and fulfill orders
- communicate with you regarding your purchase
- provide customer support
- comply with legal and regulatory obligations
- maintain site security and prevent fraud
- improve site performance and reliability

We do not sell personal information.
We do not use personal information for advertising profiling or behavioral targeting.



3. Legal Basis for Processing (EU / UK)
For individuals in the European Economic Area or United Kingdom, personal data is processed under the following lawful bases:
- performance of a contract (order fulfillment)
- compliance with legal obligations
- legitimate interests (security, fraud prevention, site analytics)



4. Data Sharing and Service Providers
Our store is hosted on Shopify Inc., which provides the e-commerce infrastructure required to operate our website.

Personal information may be processed by trusted third-party service providers only as necessary to operate our business, including:
- website hosting and infrastructure
- payment processing
- order fulfillment and shipping
- security and analytics
These providers are authorized to use personal information only to perform services on our behalf.



5. Payment Information
Payments are processed by third-party payment providers that comply with PCI-DSS standards.

We do not store or have access to full payment card details.



6. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including jurisdictions with different data protection laws.

Where required, appropriate safeguards such as Standard Contractual Clauses or equivalent mechanism are applied in accordance with applicable data protection regulations.



7. Data Retention
We retain personal information only for as long as necessary to:
- fulfill orders
- comply with legal, tax, and accounting obligations
- resolve disputes
- enforce agreements

When information is no longer required, it is securely deleted or anonymized.
We do not retain personal information for speculative or future use.



8. Your Rights
Depending on your location, you may have the right to:
- access your personal information
- correct inaccurate information
- request deletion
- restrict or object to processing
- request data portability
- withdraw consent where applicable
- lodge a complaint with a data protection authority

To exercise these rights, contact us at:
[your@email.com]
We may verify your identity before processing requests and will respond within the timeframe required by applicable law.



9. California Privacy Rights
If you are a California resident, you have the right to:
- know what personal information is collected and how it is used
- request deletion of personal information
- opt out of the sale or sharing of personal information

UNSENT does not sell personal information for pro-context behavioral advertising.



10. Security
We implement reasonable administrative, technical, and organizational measures to protect personal information.
No method of transmission or storage is completely secure, and absolute  security cannot be guaranteed.



11. Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.



12. Changes to This Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The current version will always be available on this page with a revised effective date.



13. Contact
For questions about this Privacy Policy or how personal information is handled, contact us at:
[your@email.com]
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